It's an Honor

Department Head and Professor of Systems and Industrial Engineering at the University of Arizona, and author Ricardo Valerdi joins Dean Pollard to discuss his book The Five Tool Team and a practical framework for making better decisions. They explore how asking the right questions, examining multiple perspectives, analyzing consequences, challenging assumptions, and keeping people at the center of the process can strengthen leadership and decision-making across fields. The conversation also touches on sports, AI, accountability, and why a strong process matters even when the outcome is uncertain.